Delivery & Collection

Click & Collect

Place your order online and select “Click & Collect” at checkout.
Livestock will only be bagged once you arrive, or if you contact us in advance to request it ready beforehand.

Local Delivery

Order anything from our in-store range and have it delivered right to you.

  • Minimum spend: £50

  • Delivery up to 10 miles: £10

  • Delivery up to 25 miles: £20

Distances are measured “as the crow flies”, not by road.

Once your order is placed, we’ll be in touch to arrange a suitable delivery date and time.
Please note, delivery may take a little longer as we often group orders together to build an efficient delivery run.

Important: If you’re ordering a large aquarium, please ensure someone is available to help unload the van on arrival. 

Dry Goods Delivery

  • DPD Next Day: 1 working day (order before 12 noon)

  • DX Next Day (Heavy Items & Small Aquariums): 1 working day (order before 12 noon)

  • Express Pallet: 1–3 working days

If you'd like to add more items to an existing order that hasn't yet been dispatched, please place a Click & Collect order and leave a note asking us to combine the orders.

Please note: We currently only dispatch parcels Wednesday to Friday.

Pre-Order

If an item says “Pre-Order,” it’ll be sent out as soon as it arrives with us.
Want the full details? Check out our Terms & Conditions.

Livestock Delivery


Thursday Delivery – £24

  • Dispatched Wednesday afternoon

  • Delivered Thursday before 1pm

  • Order by Wednesday 12 noon

  • Minimum spend: £50

Friday Delivery – £24

  • Dispatched Thursday afternoon

  • Delivered Friday before 1pm

  • Order by Thursday 12 noon

  • Minimum spend: £50

Saturday Delivery – £29

  • Dispatched Friday afternoon

  • Delivered Saturday before 1pm

  • Order by Friday 12 noon

  • Minimum spend: £50

📦 Want to Add to an Existing Order?

No problem! Just place a Click & Collect order and leave a note asking us to link it with your original one (as long as it hasn’t been dispatched yet).

🛒 Dry Goods Now Included!

You can now include dry goods in your livestock delivery – perfect for topping up supplies in one go.
❄️ Please note: We can’t send frozen food with livestock – please order frozen items separately.

⚠️ Delivery Exclusions

Unfortunately, we’re unable to deliver livestock to the following postcodes:

Scotland & Isles:
AB30–AB56, DD8–DD10, DG3–DG9, DG12–DG14, FK17–FK21, KA18–KA19, KA26–KA30, PA20–PA38, PA80, PH3–PH40
Cornwall Isles: TR21–TR25
All of the following postcodes are excluded:
BT, HS, IM, IV, JE, KW
Plus Channel Islands and Shetland Islands