Bronze
£0+ annual eligible spend
10 Points
for every £1 spent
Your rewards journey starts here! Everyone begins at Bronze with no minimum spend.
Tropical Supplies Presents
Tropical Supplies Rewards.
Our way of saying thank you for shopping with us! Earn loyalty points every time you make an eligible purchase, unlock exciting VIP tiers and enjoy even more rewards as you shop.
Best of all, joining our loyalty programme is completely free.
Four Levels of Rewards
Meet Our VIP Tiers.
The more you spend throughout the calendar year, the higher your VIP tier and the more points you'll earn on eligible purchases.
Silver
Unlock at £1,000 annual eligible spend
15 Points
for every £1 spent
5,000 Bonus Points when you reach Silver.
Gold
Unlock at £2,000 annual eligible spend
20 Points
for every £1 spent
10,000 Bonus Points when you reach Gold.
Platinum
Unlock at £5,000 annual eligible spend
30 Points
for every £1 spent
50,000 Bonus Points when you reach Platinum.
Simple and Rewarding
How It Works.
1
Join for Free
Create a customer account or sign in to your existing account to start earning loyalty points on eligible purchases.
2
Shop and Earn
Collect points when you shop with Tropical Supplies. Your earning rate increases as you unlock higher VIP tiers.
3
Redeem Your Points
Exchange your accumulated points for rewards and use them towards eligible purchases.
How Much Are Points Worth?
1,000 loyalty points = £1 towards eligible purchases.
You can collect points over time and redeem them through our loyalty rewards system.
Points are earned at the rate applicable to your current VIP tier.
Annual VIP Tier Reset
Your VIP tier is based on your eligible spending during the calendar year, from 1 January to 31 December.
On 1 January, annual qualifying spend resets and everyone starts again at Bronze, giving you a fresh opportunity to work through the tiers.
Your accumulated loyalty points do not reset or expire. They remain available for future redemption.
Want to Support Us Even More?
Introducing Tropical Supplies Memberships
Our free VIP Rewards programme is available to everyone, but if you'd like to go that extra mile in supporting our independent aquatic and reptile shop, we've introduced two optional monthly memberships.
Supporter and Champion memberships help us continue investing in Tropical Supplies, improving our facilities and bringing you even more exciting livestock and products.
Both memberships are entirely optional and separate from your free VIP tier. You can continue earning loyalty points as normal.
EXPLORE OUR MEMBERSHIPS